12/27/2023 0 Comments Fast lane towing companyI called the police after a ******* towing company they refuse to give them my car I called the police and the police came there on my tag my tag were active they told him that idiot would either give him my car or I have it out I will take them to court they were finally call dear manager who said he was going to watch a video finally they decide to give me my car I don't think this company should be towing my car for expire in tag this is a not legal. Finally got my car my car was scratched up I have several damage in my vehicle this should be illegal and this is stealing this company should I be allowed to touch anyone's car if they're not in compliance with the Maryland state. I spent 6 hours of my day I missed work trying to figure with my car was finally was able to locate it and I was told it was at the store and company call the company and ask them why did they take my car I was told because of an expired tag again this is not an MVA company not a police this company should be looking for parking violation not tags. I missed work trying to figure where my car was to the point I have to cal police because i was thinking my car was stolen. Even if they were they should have scan my tags which they don't have a system to scan my take. They do not have the right to touch my car if it not a parking violation. When I called and asked I was told I was towed because of expired tag this is not a MVA authorized company or policed contracted company. This company came to my apartment complex towed my card not because of a parking violation. In the picture i provided the parking pass is alt and smeared but they have yet towed this vehicle Also so they don't tow the other vehicles with alt stickers or even without parking passes but they tow my vehicle constantly. She then begins to talk in a lower tone where I cant hear her anymore and hangs up on me again. And she refuses to talk until I say hello like 3 times and then states you asked me not to talk and listen would you like me to tell you the address. I call back and until I ask her name and state I will be filing a complaint is when she decides to be quiet and actually listen to what I had to say, and even then she continues to be disrespectful because I asked for the address of there location. Then even hangs up on me after saying sir I have a customer i can't talk like I'm not a customer and just calling for personal reasons. Even tells me to have the rental office call them so they can discuss it but refuses to discuss it with me the owner of the vehicle. Finally when I talk to the correct people the manager ***** continuously interrupts me does not answer none of my questions because I couldn't even ask and then swears she answered everything. You have to call a different location just for them to give you the phone number and address of the correct location. Then they don't have any sign with there correct phone number. They say "oh it looks smeared or altered so we can't read the date." So they decide to tow a vehicle with a temporary parking pass in the correct neighborhood because they can't read the date. Towed my vehicle from my neighborhood parking lot with a parking pass in the window. The spot that my neighbor did NOT call about because she was not home! THEY LIED TO ME, STOLE MY CAR, FORCED ME TO PAY, LIED ON MY NEIGHBOR, AND PROVIDED HORRIBLE AND DISHONEST SERVICE!!!!!!! NOT TO MENTION THEY HAD US WAIT AT THE YARD FOR OVER 30 MIN BEACUSE IT WAS LEFT WITHOUT MANAGEMENT! NO WAY DOES THAT MAKE SENSE FOR A COMPANY THAT IS SUPPOSE TO BE RUNNING 24 HRS. When I arrived at the tow yard, the employee showed a picture of my car in spot 8. She hung up on me multiple times when presented with these facts. No one had parked in spot 6 for the last 2 months, another lie. 5 minutes later she said I was parked in spot 6. When I confronted the employee about 5 never having left their spot all weekend, and that I can knock on the door and ask her, she placed me on hold. When I asked the employee over the phone she continuously changed the reasoning as to why my car was towed. I had to pay $175 to get my car from a tow company that LIED about why they took it. After speaking to the neighbor fastlane said called, it was apparent she made no such call. They said someone called and reported it being in their reserved parking spot.
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